Host FAQ
Everything hosts want to know
Why we don't charge cleaning fees, how our 12% fee compares to everyone else, and what makes CrashPads different for professional hosts.
Become a HostNo cleaning fees
Why CrashPads doesn't charge cleaning fees
Cleaning fees are the single biggest source of guest frustration in short-term rentals — a surprise line item that shows up right before checkout and makes your all-inclusive price feel dishonest.
We prohibit them entirely. Instead, hosts build their turnaround cost into one transparent nightly rate. Guests see the real total upfront, book faster, and leave better reviews because there are no surprises.
Higher conversion
Listings with all-inclusive pricing convert better than ones with fees tacked on at checkout — guests trust the number they see.
Fewer disputes
No fee surprises means no chargebacks or complaints about hidden costs after the stay.
Built for repeat business travelers
Professional travelers expense their stays. A flat, predictable rate is easier to approve than a rate plus fees.
Why hosts choose us
What makes CrashPads better
One flat 12% fee
No subscriptions, no setup costs, no listing fees. You only pay when you get a confirmed booking.
Verified guests only
Every guest completes identity verification before they can book — no anonymous stays, less risk for your property.
Fast, predictable payouts
Direct deposit within 24 hours of check-in. No waiting weeks for your money.
Built for longer stays
Professional travelers average 11+ nights per booking — less turnover, less cleaning, more predictable income.
24/7 trip support
Real humans are available around the clock for you and your guests, not a chatbot loop.
Direct messaging
Talk to guests directly through the platform before check-in to answer questions and set expectations.
Questions
Frequently asked questions
You build your cleaning and turnover cost directly into your nightly rate. Most hosts find this actually earns them more, since guests aren't scared off by a large fee added right before checkout.
It covers guest identity verification, listing photography support, secure payment processing, 24/7 trip support for both sides, and direct deposit within 24 hours of check-in. There's nothing else to pay.
Most platforms let hosts stack cleaning fees, service fees, and other charges on top of the nightly rate — guests often see a total 20-30% higher than the listed price. We ban that entirely and focus specifically on professional, work-ready stays.
Yes. Most hosts set a two to three night minimum, and many optimize for week-long or month-long stays since our guest base is largely business travelers.
Payouts are sent by direct deposit within 24 hours of guest check-in, once the booking is confirmed and paid.
Our Cancellation Policy page explains refund timelines in detail — in short, later cancellations protect more of your payout the closer they are to check-in.
Ready to start hosting?
List your space in minutes and start hosting verified professional travelers.
Become a Host